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Terms of Service and Privacy PolicyThis page explains how we, NITMIX, would like to treat our customers when they purchase a treatment for head lice. We call it our Terms of Service. We accept most major credit cards, Visa, AMEX, Mastercard, Delta, Switch, Solo and JCB. Your Credit Card Details will read "Nitmix". Your credit card will be charged upon acceptance of your order. Your credit card transaction will be processed in £ Sterling. Your credit card company will automatically give you their best exchange rate and automatically convert the transaction for you if £ Sterling is not your currency. You can see the cost of your order in US$, CND$ or EURO by selecting from the drop down box on page two of the order form and clicking the Set Currency box. We also accept cheques, postal orders and bank drafts in £ Sterling (these should be made payable to Nitmix). Please do not try to send cash, it never arrives! You may also send your credit card details via phone we will destroy all record of your card details on completion of your order. Please do not e-mail or fax credit card details as these will pass over unsecured public communications lines, just call. NITMIX Ltd does not recieve confidential information such as credit card numbers or PINs from orders processed through WORLDPAY nor does it store such information any where in it's electronic or documentary records. Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in Cancelling an Order. Non-acceptance of an order may be a result of one of the following, or other reasons: The product you ordered being unavailable from stock. You not meeting the eligibility to order criteria set out in the main Terms and Conditions" Disruption to our normal methods of communication and/or delivery of good or information. We accept your order at the moment of dispatch from our premesis at which time you will receive an e-mail confirmation that your order is on it's way to you. NITMIX is based and operated from the UK and trading on this site takes place under English law. Cancelling an Order Cancellation of an order will be accepted by written confirmation (including e-mail) at any time prior to dispatch from our premesis. Order normally leave with in 24 hours but may leave at any time after receipt on our servers. If a request to cancel is received before dispatch an immediate refund will be made via the relevant payment scheme used to raise the original order. If request to cancel arrives on our servers after dispatch and up to 28 days from the time and date of the original order arriving on our servers a refund will be made upon return of the original goods unused and in merchantable condition. Cost of returning the goods will be paid by the customer. NITMIX reserves the right to deduct the unrecoverable outgoing mailing cost if necessary. Any goods received back opened, partly used or in an unmerchantable condition will be discarded and the face value of the goods deducted from the refund. Any shortfall in the cost of returning the goods will likewise be deducted from any refund. Refunds are calculated in £ Sterling and converted back into the settlement currency of the customers card. Any fluctuation in currency exchange rates may effect the final amount of any refund. Should you wish to return any unused or faulty item to us please use our address of:- PO Box 5605 Shipping And Handling Some countries require a Customs Declaration with every parcel. To maintain your privacy we describe Nitmix as "Essential Oils". Delivery Schedule
Back Orders Credit Card Security Regulations Guarantee All of our products are quality guaranteed and in the unlikely event that you should need to return an unused item you can do so within 28 days for a full refund. Reaching Us
Privacy Policy Nitmix will NEVER disclose your information to third parties. We never trade, sell or give away your information, ever. Data Protection Act Information Commissioners Office web site (http://www.dpr.gov.uk/) gives the following guidance for UK companies in regards to registering under the Data Protection Act If you are required to comply with the Act, you have a number of legal responsibilities: - to notify the Information Commissioner you are processing information, unless you are an organisation who has personal information only for: •staff administration (including payroll);•advertising, marketing and public relations for your own business; or •accounts and records (some not-for-profit organisations) - to process the personal information in accordance with the eight principles of the Act; and - to answer subject access requests received from individuals. NITMIX Ltd collects only the information provided by customers and e-mail subscribers for it’s own use and never shares this information with others unless required to do so by UK law. Your details are never shared, sold or made otherwise available to others marketing companies and NITMIX is therefore exempt from registration but accepts the spirit of the Act Customers will only ever recieve e-mails detailed in the autoresponder sequence they have joined, reciepts for purchases they have made, answers to specifice enquiries or notifications about NITMIX and it's own services. The oportunity to unsubscribe will always be included.
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